HUNDREDS of frustrated cash depositors today, blocked access to and from the Central Bank of Nigeria (CBN) headquarters in Garki, Abuja.
Customers who came to the CBN office to deposit their old naira notes as instructed by the apex bank blocked the entrance for employees and customers.
They were shocked to learn that what they thought would be a quick process involved many hours of waiting.
Customers at the apex bank’s office were outraged by the situation and blocked the building’s entry for hours.
“We came here with the hope of depositing our old notes as CBN asked us to do. But we are disappointed because the CBN portal is not working and no official came out to address us or give us the form to fill.
“The suffering is becoming unbearable. We laboured hard to earn money and still struggle again to access the money,” said Folashade Bello, who said she had been waiting for about four hours.
Another customer, who simply identified himself as David, said, “We had been waiting here for hours without achieving anything. They said we should write names, we did but still nothing. The portal is malfunctioning. No one came out to give us form to fill. People came from as far as Suleja hoping to deposit cash and return home. This is double ‘wahala’. You stress to deposit old notes, you stress to get new notes.”
It took the intervention of police officers from the FCT Police Command to calm the cash depositors after several hours of barricading the building entrance.
It took the intervention of police officers from the FCT Police Command to calm the cash depositors after several hours of barricading the building entrance.
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