The Nigeria Civil Aviation Authority has complained about the treatment meted out to Nigerian passengers by some international airlines, insisting that Nigerians can not be paying the highest fee across Africa and still get maltreated.
The aviation regulator said Nigerians pay a humongous amount to fly more than any other country in Africa.
The Director of Public Affairs and Consumer Protection of the NCAA, Michael Achimugu, disclosed this at a meeting with the management team of RwandAir over prolonged/delayed refund allegations levelled against the airline by many Nigerian passengers.
He complained of the airline staff’s unprofessionalism, which, according to him, was evident in the manner of their approach.
In a video of the meeting, which was held in Abuja on Wednesday, the NCAA publicist told the airline that he understood that airlines treat Nigerian passengers shabbily, thinking the passengers do not have so many options.
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