THE Nigerian Communications Commission (NCC) has announced that phone and data services impacted by undersea cable cuts along the Cote d’Ivoire and Senegal coasts have been restored.
The NCC Director of Public Affairs, Rueben Muoka, stated today that services have been restored to about 90% of peak utilization levels.
“Following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, we are pleased to announce that services have now been restored to
approximately 90% of their peak utilization capacities,” the statement read.
“All operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts, and have thus recovered approximately 90% of their peak utilisation capacities.”
The NCC spokesperson revealed that Mobile Network Operators have told the commission that data and voice services will continue to operate optimally pending full repairs of the underwater cables, as they have been able to activate alternate connectivities to restore normalcy.
It appreciated telecom customers for their patience and understanding throughout the outage caused by underwater fibre cuts.
Telecommunications subscribers and bank users have been stuck since Thursday due to a subsea cable cut in the Atlantic Ocean offshore Cote D’Ivoire, along West Africa’s coast, which has halted digital transactions and internet connections.
Mobile network operators such as MTN and certain banks blamed the network outage on a subsea cable cut in the Atlantic Ocean.
MainOne, a submarine cable firm, said it could take up to two weeks to fix the undersea cable cut that has disrupted internet services in Nigeria, Ghana, Cote d’Ivoire, Senegal, and other West African and East African countries during the last four days.
The company had attributed the cut to fishing activities and anchoring in shallow waters near shore, natural hazards such as earthquakes, landslides, and then equipment failure.
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