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LAGOS: Commissioner implores public servants to commit more to service delivery

THE Commissioner for Establishments, Training and Pensions, Ajibola Ponnle, has advised public servants in the state to show more commitment to service delivery and make themselves relevant and indispensable. 

She gave this advice when she was addressing participants at a training programme with the theme, ‘Excellent Customer Service Delivery’ held in Gbagada, for senior officers.

In a statement, today, Ponnle stated that the approach and orientation of public servants to service delivery must change for the better. According to her, “Officers must change their approach to the way they do things in service” adding that those who add more to the system would have more opportunity of being rewarded. 

Whilst stating that people with expert knowledge are always indispensable, she charged participants to aspire to become indispensable in their offices. She noted that in spite of the orientation on growth mind-set, nothing appeared to have changed in the service. 

Emphasizing the importance of public service to national development, Ponnle said that if we could get it right in public service, the country will move forward. According to her, “For the country to make progress, we need to do whatever we can at our different levels to change the story because every little thing you do as officers in your offices goes a long way.”

The commissioner admonished participants to take the course seriously and put whatever is learnt at the training programme to use at work adding that it is the responsibility of officers to leave the service better than the way they met it.’ We need to serve the people around us in a diligent manner,” she stated.

She stated that the overall objective of the training programme of the state government is to give Officers learning, create access to learning as well as provide opportunity to practice what is learnt.

The training, which was organised for senior officers in the state public service, was part of the overall training programmes which commenced at the beginning of the year and covers all cadres in the state public service.

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